Terms And Conditions

Terms And Conditions

These terms and conditions are considered a valid contract between the YouMeda Limited Liability Company and the user of its services, either on his/her own behalf or on behalf of a company or an institution for which he/she is the legal representative

Please note that the reference to the company's terms and services is also a reference to the terms, guidelines and laws approved by the company

Your usage of YouMeda services is considered as an agreement and a pledge to accept the terms and conditions detailed below. Furthermore, it is a confirmation of your commitment to and compliance with these terms and conditions

These terms and conditions apply when you use the YouMeda website, www.Youmeda.com, or any other websites around the world that are owned, managed, licensed by the company or subject to its supervision (and hereinafter referred to as the website) as well as any products, services or applications that have been provided or developed by the company (hereinafter referred to as services)

The company reserves the absolute right to add, amend or update the terms and conditions at any time without giving any reasons and without any responsibility for the company, noting that the amended terms and conditions will become effective immediately after their publication on the company’s website and, accordingly, your continued use of the YouMeda services after the amendment of the terms and conditions is considered as an approval and a pledge to comply with the amended terms and conditions

These terms and conditions, as amended from time to time, apply to any services provided by the company via the Internet or any other service that requires an Internet connection or the company's source account for availability, installation, operation or access to products or services via the Internet "services" provided by YouMeda

The company's privacy policy, listed in the link below, constitutes a binding contract between you and YouMeda and, accordingly, you acknowledge that by using the YouMeda services, you have full legal capacity in contracting, entering into contracts and complying with the terms, conditions and obligations specified in these terms and conditions and, accordingly, if you do not agree or are unwilling to comply with the company's terms, conditions, policies, laws and regulations, please refrain from using its own application or services altogether

The company may include new services, which will be subject to different terms and conditions, which will be added and referred to at that time

YouMeda services are not intended for usage if you or the entity you are affiliated with are not legally authorized to practice your profession; therefore, your use of the company's services is an acknowledgment of your legal capacity or the eligibility of the entity you represent to practice its activities

The doctor acknowledges to his full and absolute responsibility, whether criminal or civil, for any error in diagnosing or treating any patient that you dealt with through the services of YouMeda, so that YouMeda will not, under any circumstances, be responsible for any medical error, professional malpractice or negligence committed by the doctor. Regarding the patient's right, the YouMeda Company is limited to its role as an intermediary between the doctor and the patient only

The user acknowledges that the data shown within the application has been provided only for the sake of knowledge and ease of affairs for the user and cannot be considered in any way as a substitute for specialized medical advice. Furthermore, the data, information and services provided are provided only for the purpose of their use in the field of medical professionals, and cannot be considered daily nor affiliated companies they, their licensors, or their suppliers are responsible for any breach or disclosure of any information on the company's website

According to these terms and conditions, the company granted the user a limited, non-absolute, non-exclusive and revocable license to use the data, content, materials and information available on the YouMeda application, noting that the user is not entitled to use or exploit any intellectual property rights owned by others without the prior written consent of the third party owner of the right intellectual property except for the extent expressly permitted by the text of the law

YouMeda maintains the intellectual property rights owned by it and under no circumstances allows the user any of the rights owned by the company except upon its written consent. Furthermore, you are not entitled to use, copy, display, implement or create works derived from the data and information available on the application, distribute, send or sub-license it, other than what is reasonably necessary for the purpose of using the services for their desired goals and within the limits of what has been specified in these terms and conditions. Moreover, the user is not entitled to make any attempts related to reverse engineering the services provided by YouMeda. In the event of the user becoming aware of any action or attempt to violate or breach these terms and conditions, he/she must contact the company and notify it immediately.

YouMeda makes available application services available in various equipment and devices; including, but not limited to, mobile and computer devices that the user provides. Meaning that YouMeda is not committed to providing those devices or means of wired and wireless communication; including, but not limited to, Internet or mobile services

Account Registeration and Password

The user does not need to register in order to visit the application, but he/she must register directly on the site and create a new account so that the he/she can benefit from the services and features provided by YouMeda and amended from time to time according to its absolute discretion.

When creating a new account on the application, the doctor must enter the required personal data accurately and adequately in order to complete the registration process properly. Furthermore, he should notify YouMeda in case any of the data changes as soon as possible, noting that YouMeda has the right to terminate the contract with the doctor in the event that he has not entered or modified the required data

When creating a new account, you must enter a password for your account on the application, consider it a confidential matter and not respond to any message to obtain the password in any way, especially when the request is from any person claiming to work for the company. You must also notify the company immediately in the event of that happening. Furthermore, note that you will be responsible for any use of the password on your account, for example, but not limited to entering the account by unauthorized third parties. Moreover, you should notify the company immediately if you believe that your account has been compromised by others other than you. You should also notify the company immediately if you believe that the application itself has been hacked or attempted to be hacked

The user is responsible for any activities carried out on his account, even if they are issued by others who are not authorized to do so, and he acknowledges his commitment to using the encrypted communication service if he wishes to protect his data and files that are available on the application

The company will suspend and shut down your account in the event that the wrong password is entered three times in a row, in which case, you will have to contact the company via e-mail to activate the account again.

Agreeing to recieve messages from the company

By using the YouMeda services, the user acknowledges his consent for the company to send some messages, related to the YouMeda services, through his e-mail instead of the mail service, for example, but not limited to reminders of visit dates, notifications that the user must be notified of according to the law, the development of some new features in the application or special offers and discounts. Should the user not want to do so, he/she can request to cancel the subscription from this feature


According to these terms and conditions, the company grants the user a limited, non-exclusive, unpaid license that is not subject to sub-licensing and is not transferable to download the application on a mobile phone or any other device as well as use the services and products of the application through his/her own account (user account). This also applies to licensing IT departments acting on behalf of the user's physician

The user shall refrain from performing any act that would breach, scan or test any system or network or circumvent in any other way the security measures or procedures for validating, tampering with data validity or accessing or tampering with the services or the application system or the spaces of the YouMeda application programmers or its computer systems suppliers alike

The user is also not allowed to interfere with or disable the account of another user, host, or other network, for example, but not limited to, by sending a virus, overloading, spamming, electronic detonating any part of the services, planting malware, using services in another way to spread malware, accessing or searching services in any way other than our supported interfaces, sending unwanted communications, advertisements, e-mails, fraudulent messages, publishing sourcing information or anything fraudulent or misleading, violating the rights of others, promoting or advertising products or services that are not owned by the user without a license to do so, impersonating any person or entity, publishing or sharing illegal, pornographic materials, materials that advocate intolerance or religious, racial, ethnic hatred or in violation of the law in any way or violating the privacy or discredits of others

The user has no right to perform any act that would sublicense, sell, assign, rent, distribute, enter, transfer or grant any right to others related to YouMeda application or website as well ass undertake any action that would allow authorization, changing, creation, translation, reverse engineering, abolition, decryption, emulation, piracy, discovery or attempted discovery of application protocols or any part thereof or their characteristics other than the limits specified by law

You are not allowed in any way to remove, hide or change any information related to copyright or other property rights specified within the application. You are also not allowed to use the application or cause the use of the application (or any part of it) for the purpose of advertising some products or services provided by others. Furthermore, you are not allowed to use the application except through your user account

The company will immediately shut down your account and terminate your license to use the YouMeda application and services if you violate any of these terms and conditions in a violation or breach of any of the intellectual property rights owned by the company

The application may refer to any other sites, advertisements or services owned by others, so they are not owned or managed by the company; therefore, the company does not have any right or authority to make a decision and is not considered responsible for any content or for the privacy policy or practices that are followed by the sites or advertisements referred to. Furthermore, third-party sites follow a privacy policy different from the company's privacy policy; therefore, if you enter third-party sites through the company's website, you do so at your own responsibility and bear all the consequences resulting from that, given that the company will not bear any responsibility related to your use of third-party websites or services

Moreover, your use or response to offers and discounts on third-party websites, immediate payment service, delivery of orders or goods or otherwise creates a special contractual relationship between you and others in which the company is not a party; therefore, the company is not responsible for any loss or loss of anything you had or requested from these sites

User generated content
  • If you want to use the YouMeda services, you must enter some data and files into your account on the application (hereinafter referred to as the user profile)
  • In the case of publishing, transferring or saving your file or personal information on the application or website, you acknowledge whether on behalf of yourself or on behalf of the owner of the original content to grant YouMeda a permanent, exclusive, transferable, sublicensable license that is free of franchise rights, non-revocative, and the right to use or return, produce, publish, translate, sublicense, copy, modify, delete or distribute this content for inclusion on the YouMeda platform, for example, but not limited to the YouMeda website. This listing includes any act that would review, process or amend the content, for example, but not be limited to introducing some new and different features to it, placing thumbnails, or adding options for designing or preserving data by making a backup copy of it, all for the purpose of marketing YouMeda products and services. This license is also granted to others who are not contracting with the company
  • The user acknowledges that the company’s use of his data will not be considered a violation or breach of intellectual property rights, copyright or trademarks owned by the user.
  • YouMeda acknowledges that it has obtained your prior written consent to disclose or publish your data on platforms other than YouMeda, so that if you refuse to approve this publication, YouMeda will refrain from doing it
  • The user remains the sole owner of the data and files owned by him/her and the form that the company has included
  • The user acknowledges and agrees that the contractual relationship established between him/her and the YouMeda company is a management relationship, in which the company collects and acquires user data for the purpose of transferring, processing and merging them.
  • Other than the exceptions specified in the company's privacy policy, the company will not, in any way, publish your data or transfer it to the relevant law enforcement authorities unless you acknowledge it
  • The user acknowledges that he/she alone is responsible for the correctness, accuracy, comprehensiveness, appropriateness and legality of the information provided to the company
  • YouMeda services allow you to share your data and personal files with your workers who are under your control; therefore, you are responsible for your employees saving, modifying or publishing the data
YouMeda generated content
  • The company creates content that includes all the information and files that the user enters on the application, which the company will process. For example, but not limited to signs, designs, texts and graphics, noting that choosing and organizing them is subject to the company’s ownership as well
  • The product names, marks, designs, titles, words and phrases used on any of the YouMeda applications and its licensors or other entities, as well as all headers, custom graphics, button icons and scripts are trademarks and patents owned and registered in the name of YouMeda and, accordingly, if you use these trademarks or logos, you must include the appropriate attribution to YouMeda. All other trademarks, patents and the like shown on the application belong to their original owners and you are not allowed to use any of these marks, patents, trade secrets, design rights, commercial appearance, logos or any other content that mimics or closely resembles the origins of the mark in a way that calls for confusion without the prior written consent of YouMeda
  • YouMeda may invite you to choose the ability to send comments, testimonials, opinions, suggestions, ideas, etc. related to the services provided by YouMeda, for example, but not limited to developing services or products, and in the event that you make any suggestions or ideas, you acknowledge that you will provide them on your own and your desire, you will not ask the company to pay any material compensation for these suggestions or ideas, YouMeda has the right to publish them on the largest scale, use and implement them without any financial commitment to you, that you have given the company permission to use this proposal or this idea on the largest scale in a final, irreversible and without charge, that in the event that YouMeda registers any patents or copyrights on this idea or this proposal, all of its property rights will devolve to the company alone and not others and you waive any claim to any current or future rights that you claim by compensation based on unfair competition, moral rights, or any other legal basis. Accordingly, you do not have to provide us with these ideas or proposals if you do not wish to waive in favor of the company all the rights associated with it without any compensation and you acknowledge your full responsibility for the content of those ideas and suggestions
User's responsibility
  • The content provided by YouMeda is protected by intellectual property rights and must not be published to the public. Accordingly, you acknowledge that you refrain from publishing, downloading or sharing this content with others and that you will bear the full responsibility and consequences resulting from your breach of this obligation on your own
  • You will be solely responsible for the maintenance, protection and preservation of all your data, as the company will not be held responsible for the loss or damage of data, costs or expenses incurred by you for making backup copies or data retrieval or any amounts to compensate for the loss you have incurred due to the failure to protect your personal data
  • The company must be promptly notified of any changes or modifications to your personal data related to your personal account
  • The user acknowledges that he/she will not use the services of YouMeda for the purpose of compelling it to enter into any contracts with the aim of coordinating or setting prices for services and products, changing the agreed currency, limiting production, sharing markets, tampering with bids, etc.
  • You will not use the services of YouMeda for the purpose of engaging in any practices that are anti-competitive, free and deceptive or violating of antitrust or consumer protection laws and their implementing regulations
Security Policy

YouMeda has taken all necessary technical and organizational measures for the purpose of securing the user's personal data from any loss, unauthorized entry, exploitation, incitement, alteration or disclosure, but despite this, the company does not guarantee that it will not be possible for unauthorized third parties to overcome the private security policy and access your personal data or use it for illegal purposes; therefore, you acknowledge that the company is not responsible in the event that this happens and that you enter the data at your personal responsibility

The company respects the intellectual property rights of others; therefore, the company may delete or remove any content that may represent a violation of the intellectual property rights owned by others and according to its discretion, the company also has the right to terminate and suspend the account of the user who does any action that violates the intellectual property rights of others

The user acknowledges and guarantees to the company that
  • He/She has full authority to enter into your obligations under these terms and conditions
  • He/She agrees to fulfill his/her obligations under these terms and conditions
  • Compliance with these terms and conditions does not constitute a breach of or inconsistent with any other legal obligations of any kind, agreements, arrangements, laws or regulations in force or any judicial rulings issued against or subject to them
  • These terms and conditions constitute legal, valid and binding obligations
  • When he/shes uses the company's services, he/she will not violate copyrights, publishing, trademarks, trade secrets, rights of publicity, intellectual property rights owned by others or the right to confidentiality guaranteed to his/her customers
  • He/She will comply with all applicable laws, rules and regulations when using the company's services
  • He/She is a qualified doctor according to the laws and regulations of your field of work

The user acknowledges that he/she uses the application at his/her own responsibility, that the company, its employees, directors, representatives and partners are not responsible for any explicit or implicit guarantees related to the services and his/her use of them, that YouMeda does not provide any guarantees or assurances regarding the accuracy or completeness of the content of this application or the content of any of the sister sites of this application and that The company does not assume any liability related to any of the following: 1) An error or inaccuracy of the content 2) Any personal injury or property damage of any kind resulting from his/her use of the company's services 3) Any unauthorized entry or use of our secure servers and / or all personal information and / or information about his/her financial situation that he/she has By entering it 4) Any interruption of transmission to or from our services 5) Any errors or viruses or the like that may be transferred to or from our services by others 6) Any errors or omissions in any content or any loss or damage of any kind incurred user as a result of using any content posted, sent via e-mail, transmitted or otherwise made available through the services

YouMeda does not guarantee, endorse or assume responsibility for any product or service advertised or provided by others through the services provided by YouMeda or any electronically linked services that appear in any banner or other advertisement, will not be a party to your relationship with the service provided by third parties and will not be responsible for monitoring any transaction between you and others

Conditions to limit the liability of YouMeda

The company's, officials, directors, employees, or representatives shall not be liable for any direct, indirect, incidental, special, punitive or consequential damages resulting from:

  • Any error or inaccuracy of the content
  • Injury or loss of personal property of any kind resulting from your access to the website and application and your use of the YouMeda services
  • Any unauthorized entry from third parties for the purpose of using our computer servers to obtain your personal data that has been entered into the application
  • Any interruption or discontinuation to and from the company's services
  • Any errors, viruses or the like that may be transmitted to or through our services by others
  • Any errors or omissions in any content or any loss or damage of any kind incurred by the user as a result of using any content posted, sent via e-mail, transmitted or made available in another way through the services, regardless of whether this damage is based on contractual liability, the default, any other guarantee provided by the company to the user or any other legal document and all of this changes a breach of the laws, provisions and regulations in force within the competent court department

In particular, the user acknowledges his/her full responsibility for any defamatory, abusive or unlawful behavior to others, any danger, harm or damage resulting from the foregoing. The service is controlled and provided by YouMeda from its facilities in (please enter the country where your server is located). Do not provide YouMeda any undertakings that the service is appropriate or available for use in other websites. Those who access or use the service from other jurisdictions do so of their own free will and are responsible for compliance with local law

Furthermore, YouMeda does not provide any guarantees or responsibilities that the services provided by YouMeda will be present in your place of residence, that you do so of your own free will and without any responsibility on the company and that users residing in other places must comply with the laws, rules, regulations and local decisions in force within the department of their residence

The user acknowledges, within the limits of the provisions of the law, to defend, protect and absolve any liability for YouMeda, its representatives, directors, officials, or agents from any damages, losses, costs, or expenses, including, but not limited to, the attorneys' fees incurred by YouMeda as a result of any claims or lawsuits filed or filed against any of the parties Due to compensation resulting from:

  • His/Her use and access to the company's services
  • His/Her violation of these terms and conditions
  • Any allegations that he/she makes in violation of these terms and conditions, including any violation of laws and regulations or any allegation of violation of your privacy or his/her intellectual property rights related to your files and personal data that he/she entered on the application or files created by the company
  • Disputes arising out of or related to his/her violation of intellectual owned property rights or privacy of others through his/her entry and usage of the company's website or services, the entry of others and its use of your personal account and entering it for the password and in the event that you are obligated to compensate in accordance with the previous paragraph, the company has the right, according to its absolute discretion, to get rid of the lawsuits or claims at your own expense and, without prejudice to the foregoing, he/she is not entitled to settle any disputes without YouMeda's prior written consent
Majeure force

YouMeda will not be responsible for the fulfillment of its contractual obligations towards you in the event of a force majeure that prevents it from complying; for example, but not limited to strikes, suspension of service, interruption of communications, stopping the contracted service provider from providing its services, fire, terrorist accident, natural disaster or war

YouMeda has the right, according to its absolute discretion, to terminate the contract with you and prevent you from using its services or accessing the application without giving any reasons and this may be for several reasons; for example, but not limited to

  • Your violation of one of your obligations in these terms and conditions
  • Your violation of the rights of others
  • Your credit card information is incorrect
  • You have exceeded your credit card limit or 'reloaded' fees or other payments
  • Your account is inactive for an extended period of time

In the event that your account is suspended, YouMeda will delete any websites, files, graphics or any content or other materials related to your use of the website or services on the servers owned or managed by YouMeda or which it possesses without any liability on the company. Furthermore the company has the right to take all measures that are suitable for anyone from whom others enter the site or use the services; for example, but not limited to creating technological barriers, mapping IP and direct contact with your Internet service provider; moreover the user is obligated to pay any amount owed in favor of Vezeeta immediately

Any notifications made in accordance with these terms and conditions will be in writing and delivered in one of the following ways

  • Hand delivery
  • A registered letter with acknowledgment of receipt through the Egyptian Postal Authority
  • Express mail service
  • E-mail

In the event that you send a notification to YouMeda, you must send it to the address shown on the site. However, in the event that a notification is sent to you, it will be sent to the address shown in your personal data. Furthermore, both parties acknowledge that the notification sent electronically by any party fulfills any legal requirement that you send this correspondence in writing

These terms and conditions shall be the entire agreement between YouMeda and the user and supersede all previous and current agreements and understandings between the two parties regarding their subject matter; furthermore, these terms and conditions will be binding on each party or its successors

These terms and conditions, as well as all your rights and obligations under them, will not be referred without the prior written consent of the company. Any failure or delay on the part of any party to exercise any right, authority or privilege under these terms and conditions shall not be considered a waiver of it and any individual or partial exercise of any right, authority or privilege will not prevent the other party from exercising this right or exercising any right, authority or another franchise under these terms and conditions

The relationship between the user and the company is a contractual relationship as independent contractors and cannot be considered in any way a contract of agency, partnership, joint venture or work relationship between a worker and the employer

These terms and conditions are considered separable and the nullity or non-enforcement of any of them does not affect the validity of any of the other terms and conditions, which will remain valid, enforceable and legal

These terms and conditions have been drafted in both arabic and english, each party has an original copy to work with, and in the event of a conflict between the terms and conditions on one side and the service contract of another offender or between the arabic and english languages, the terms and conditions in the arabic language shall be enforced.